Privacy Policy
GMK Global Pty Ltd
Last updated: 01-06-2026
GMK Global Pty Ltd (“GMK Global”, “we”, “us”, “our”) is committed to protecting the privacy of the personal information we collect, hold, and use. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website (www.gmkglobal.com.au) or engaging our services, you agree to the collection, use, and disclosure of your information as described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Identity and contact details: name, business name, position/role, postal and street addresses, email addresses, phone numbers.
- Commercial information: ABN, billing details, bank account information for invoicing, credit references, and trade history.
- Operational information: container numbers, vessel/voyage details, pickup and delivery instructions, customs and quarantine references, signatures on proof-of-delivery documentation.
- Employment information: for job applicants, this includes resumes, licences, work history, qualifications, MSIC card details, medical clearances, and references.
- Website usage data: IP address, browser type, pages visited, referring URL, and session activity, collected via cookies and analytics tools.
- Communications: records of phone calls, emails, and messages exchanged with our team.
We do not knowingly collect sensitive information (such as health or biometric data) except where required for employment purposes (e.g., medical fitness for heavy vehicle driving) and only with your consent.
2. How We Collect Information
We collect information:
- Directly from you when you contact us, request a quote, book a service, apply for a role, or complete forms on our website;
- From your authorised representatives, employers, or freight forwarders;
- From publicly available sources such as ASIC, the ABR, and credit reporting bodies;
- Automatically via our website (cookies, analytics, server logs); and
- Through our operational systems including dispatch software, GPS tracking on our fleet, and proof-of-delivery platforms.
3. Why We Collect and Use Information
We collect and use personal information to:
- Provide container transport, port logistics, and related services;
- Communicate with you about bookings, deliveries, and account matters;
- Issue invoices, process payments, and manage credit;
- Comply with regulatory obligations under heavy vehicle, customs, work health and safety, and tax laws;
- Assess and respond to employment applications;
- Improve our website, services, and customer experience;
- Investigate incidents, complaints, or disputes; and
- Meet legal, audit, and insurance requirements.
4. Disclosure of Information
We may disclose your personal information to:
- Our employees, contractors, and subcontractor carriers as required to deliver services;
- Port operators (including Hutchison Ports Australia, DP World, and Patrick Terminals), shipping lines, and customs authorities;
- Government and regulatory bodies including the NHVR, ATO, ASIC, and state transport authorities;
- Our insurers, legal advisors, accountants, and auditors;
- IT service providers including cloud hosting, dispatch systems, and analytics platforms; and
- Third parties where required or authorised by law.
We do not sell personal information. We do not currently disclose personal information overseas; if this changes, we will update this policy and identify the relevant countries.
5. Storage and Security
Personal information is stored in secure electronic and physical formats. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure, including access controls, secure backups, and staff confidentiality obligations.
We retain personal information only for as long as required for the purpose for which it was collected or as required by law (for example, tax and transport records that must be kept for a minimum period).
6. Cookies and Website Analytics
Our website uses cookies and similar technologies to remember preferences, analyse traffic, and improve user experience. Most browsers allow you to refuse or delete cookies; doing so may affect the functionality of the website.
We may use analytics tools (such as Google Analytics) that collect aggregated, anonymised information about how visitors use our site.
7. Access and Correction
You have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate, incomplete, or out-of-date information; and
- Withdraw consent for marketing communications at any time.
To make a request, contact us using the details below. We will respond within a reasonable timeframe and may require verification of your identity.
8. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact our Privacy Officer using the details below. We will acknowledge your complaint promptly and aim to resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website with the “Last updated” date shown at the top.
10. Contact Us
GMK Global Pty Ltd
: Privacy Officer
25A Amax Avenue, Girraween NSW 2145
Email: Info@gmkglobal.com.au
Phone: +61 476 226 641
ABN: 28 670 816 814
Note: This policy is a starting template tailored for an Australian container transport business. Before publishing, replace bracketed placeholders with your actual details, and consider having it reviewed by a solicitor — particularly if you handle credit information, disclose data overseas, or employ more than the small business threshold ($3M turnover triggers full APP obligations).
